Privacy Policy

Montana Counseling Solutions ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through this website. This Privacy Policy explains what we collect, how we use it, and the choices you have.

Information We Collect

We collect information you voluntarily provide through our consultation request form, such as your name, email address, phone number, and the general details you choose to share about the support you are seeking. We ask that you avoid including sensitive or detailed medical information in online forms.

With your consent, we also collect anonymized usage data through analytics cookies (such as pages visited and time on site) to help us improve the website. No analytics or non-essential tracking runs until you accept cookies through our consent banner.

How We Use Your Information

• To respond to your consultation requests and inquiries.
• To schedule appointments and communicate with you about our services.
• To understand and improve how visitors use our website (with consent).
• To comply with applicable legal and professional obligations.

Cookies

Essential cookies are required for the website to function. Analytics cookies are optional and only set after you click "Accept" on our cookie banner. You can decline analytics cookies at any time, and the site will continue to work normally.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate the website and our practice (for example, secure form and email providers), and as required by law.

Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the details below.

Platform & Data Responsibility

This website's technical infrastructure is provided by Graylock Digital LLC. The Agency acts as a Data Processor for the infrastructure. The Client (Montana Counseling Solutions) is the Data Controller and is responsible for all user data collection and privacy disclosures.

Children's Privacy

Our services support children and teens, but this website is intended to be used by parents and guardians. We do not knowingly collect personal information directly from children through this website.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or (406) 220-6327, 725 6th Ave. E. #14, Kalispell, MT 59901.